And when the Mac side was controlling it, who knows what driver (if any) was being used, hence the issue. which seems to be enough to get it working correctly. So, when Windows took control of it again, it must be using the old MS driver. There were no further updates when I pressed the Update Driver button and I couldn't find any drivers for my webcam on the Logitech site, though I did download and install the Logitech Camera Settings app (which didn't fix the green screen issue). In our list of free Microsoft Teams backgrounds, we’ve amped everything. As noted, Microsoft Teams Backgrounds now allow folks to choose from a few default images including some generic offices as well some nature or other scenes. I tried checking the drivers and it seems that it's using the old Microsoft driver (, v3.1192). Ok, let’s get to the good stuffthe free Microsoft Teams Backgrounds. I selected it (now ticked) and tried again and the webcam image became perfect in the Teams desktop app. Read here to find out how you can enable that. THE FIX: Under the menu: Devices > USB & BlueTooth, my Logitech c925e is listed but it wasn't ticked (meaning it was being controlled by the Mac side). How to Enable the Green Screen on Teams Microsoft said that Teams has now supported a green screen feature. This may have coincided with me rebooting Parallels and installing a new update in the last few days. It also allows you to show a prop or other object in your hand to be more visible to other. Green screen improves the sharpness and definition of the virtual background effect around your face, head, ears, and hair. My camera had been working perfectly fine from April until I noticed the green screen appear yesterday. Microsoft Teams now supports a green screen feature which provides an enhanced virtual background effect. I'm on a MacBook Pro (2015) running Windows 10 under Parallels Desktop 16. In Teams, I have a terrible halo around my body and the objects I hold up disappear because Teams thinks they are part of the background. The Teams virtual background settings do not look as clear as Zoom, where I can select that I am using a real green screen. I'd like to add my experience, in case others have a similar setup as me, because I managed to easily fix my issue. I am using a physical green screen for interactive lessons with my students.
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